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Repair

Process

Repair

Process

At Industrial EQ Diagnostics, we provide comprehensive in-house repair solutions for a wide range of industrial equipment. Let our certified technicians repair your new, remanufactured, or refurbed machinery quickly and reliably in only a few short days, and if you can't wait, we offer rush service for immediate needs!

We utilize true load testing and full-function testing within our advanced diagnostic process, ensuring each unit that has been serviced is functioning optimally before being returned to the customer. And, we stand behind all our repairs with a 2-Year In-Service Warranty, so you know we do it right!

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Step

1:

Received

&

Logged

Repair

  • Equipment is logged into our system and labeled with a unique barcode.
  • We carry out an initial assessment via our technicians to evaluate the issue.
  • A comprehensive list of repair parts is compiled.
  • Within 24 hours, a customer quote is generated and sent via email and phone for approval.

    • Step

    2:

    Get

    Customer

    Approval

    and

    Begin

    Repair

  • Once approved, a technician gets assigned to the repair.
  • The unit is disassembled for in-depth troubleshooting.
  • Component-level diagnostics are conducted to identify faults and performance issues.

    • Part

    3:

    Testing

    &

    Advanced

    Solutions

  • True load testing and simulation stations assess faulty conditions.
  • The repair is performed by a skilled technician with the highest-end components.
  • This additional load condition testing guarantees that performance is at its peak.

    • Step

    4:

    Cleaning

    &

    QA

  • Repairs are cleaned with special electronics cleaning spray, degreasers, and oil removers.
  • If needed, the unit moves to a moisture-drying room for optimal conditions.
  • All repairs are prepared for immediate installation upon customer receipt.

    • Step

    5:

    Final

    QA

    &

    Shipping

  • Quality Assurance specialists perform a final inspection before shipping.
  • Packaging is customized based on size, shape, and weight to ensure safe transport.
  • The repair is invoiced after shipment, and full repair details are available in the Secure Customer Repair Portal.
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    Your facility becomes capable of eliminating downtime as well as cutting costs from the industrial service and repair history.

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    Our emergency repair line features highly trained representatives who respond to emergencies all day, every day, throughout the year. Call (NUMBER) and press 1 to connect directly with our staff team. Your call will be answered by a staff member who will get back to you within an hour to help maintain your facility's operation.